Privacy Policy

1. Information We Collect

We may collect the following types of personal data:

• Full name
• Phone number and email address
• Vehicle details (make, model, license plate)
• Pickup and drop-off location (if requested)
• Any information submitted via contact forms or WhatsApp
• IP address, browser type, and device information via cookies or analytics tools

2. How We Use Your Information

We use the collected information to:

• Schedule and manage service appointments
• Communicate booking confirmations, updates, and repair status
• Send reminders, promotional offers, or service-related messages via phone, email, or WhatsApp
• Improve the performance and usability of our website and services
• Fulfill legal or regulatory obligations

3. Legal Basis for Processing

Your information is processed based on:

• Your consent (when you fill forms or contact us)
• Contractual necessity (when you book a service)
• Legitimate business interests (like customer support and service improvement)

4. Data Sharing

We do not sell your personal data.

We may share it with trusted third-party service providers who assist with:

• Analytics (e.g. Google Analytics)
• Communication tools (e.g. WhatsApp Business API)
• Payment processing or CRM platforms

All partners are bound by confidentiality and data protection obligations.

5. Cookies and Tracking

Our website may use cookies to collect non-personal data such as IP address, browser type, and device information. This helps us improve site performance and user experience. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Request access to your personal data
• Ask for corrections or deletion
• Withdraw your consent at any time
• Opt out of marketing messages

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Security Measures

We take reasonable technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: